Disappearing Blackberry Calendar Entries

I just responded to an email from a friend who suddenly lost her calendar entries on her Blackberry from weeks ago. She likes to refer back to past entries but cannot find them.

I explained that her calendar may not be set to keep entries.

She is using her personal Blackberry and is not on a BES.

The calendar on the Blackberry is set by default to keep appointments for 60 days.

Older entries are automatically deleted from the Blackberry.

To keep appointments, I told her the following:

• While viewing your Calendar, press the Blackberry Button and select Options
• Select "General Options"
• Scroll down to 'Keep Appointments' click on whatever is there and scroll to change it to 'Forever'
• Press the Blackberry Button and press Save. Then exit back to Calendar.

She thanked me and called me a "genius". LOL

I have been using Blackberry devices since '98 and supporting them for over 7 years for various customers.

I have owned several devices over the years starting with my 850 and currently own a 9630 Tour and a 9000. I am PATIENTLY waiting for my Pre-ordered PLAYBOOK.

(6 more days to go)

Lon

In the news....data breach at Epsilon and what it means to you!

Below is the text of an email sent to customers of The Kimmel Group, Inc. regarding the Epsilon data breach.

++++++++++++++++++++++++++++

Hello,

As some of you are aware, there was a recent data breach at Epsilon, a leading email marketing service provider to major corporations. You can read more here

I am sending this letter to all Kimmel Group customers to outline what steps you should take to protect yourselves.

While Epsilon claims that only email addresses and names have been obtained, there is the possibility that a criminal may use this information to obtain more from you.

Since these criminals know what list you were subscribed to, they may try to "spoof" or impersonate that company by sending you a message that looks as though it came from that actual company.

If you receive any messages requesting personal information such as address, credit card number, bank account, etc.. DO NOT RESPOND TO THE EMAIL. DELETE IT!

Also, DO NOT CLICK ON ANY LINKS IN THE EMAIL.

As a practice, if you are asked to provide any information via email, please verify the request by telephone using the phone number you were previously provided AND NOT THE NUMBER IN THE EMAIL.

Identity theft is on the rise, especially in our current economy. Please take the time to safeguard your personal information.

In my 21 years of email administration/consulting, I have never witnessed so many schemes and ploys via email. The problem will continue to grow.

Just a few minutes ago, I received a suspicious message claiming to be from "Bank of America", requesting that I follow a link to verify my account information. I do not own a Bank of America account so I immediately knew it was fraudulent. If I did own a "BOA" account, I would call customer service to verify.

Please take the time to follow these few guidelines listed below:

1. Change passwords to online accounts quarterly
2. If you need to write down passwords, store the list in a safe place away from your computer
3. If you own a Blackberry, use the "Password Keeper" application to store that information
4. To keep your business email inbox relatively spam-free, subscribe to marketing lists using a "free" account like gmail, Hotmail, yahoo or your internet service provider.
5. Use anti-virus software on all personal computers and keep it up to date. Perform a full-scan weekly.